How Dwell Points Work

Overview

Dwell Points are rewards issued by participating venues and administered through DwellDrop.

You may earn points when:

  • You redeem an eligible voucher (Redeem & Earn); or
  • You refer a friend and they complete a qualified redemption using your personalised sharing link (Refer & Earn)

You do not need to redeem a voucher yourself before referring a friend. You earn referral points when your friend completes a qualified redemption using your personalised sharing link.

The points available to the sharer and redeemer are determined by the venue and are shown on each voucher.

Venue-Specific Points

Dwell Points are stored separately for each venue. Points earned at one venue can only be used to offset a future purchase at that same venue.

1 Dwell Point can be used to offset S$1 from an eligible future purchase at the venue that issued it.

Dwell Points are not cash, electronic money or an e-wallet balance. They cannot be withdrawn, exchanged for cash or transferred between users or venues.

Dwell Points cannot be used toward a purchase in which another DwellDrop voucher or DwellDrop deal is being redeemed.

You can view each venue’s balance and your points activity under My Points.

Use Your Points

  1. 1.Open My Points.
  2. 2.Select the venue.
  3. 3.Enter the number of points you want to use.
  4. 4.Generate the points-redemption QR code.
  5. 5.Show the QR code to venue staff for scanning.
  6. 6.Review the transaction details and tap Confirm.

Your points are deducted only after the venue successfully processes the QR code and you confirm the redemption.

Points Expiry

Please refer to the Terms of Use for the applicable expiry rules and check My Points for your points expiry date.